Responsible Gambling
Here at Swiper, Responsible Gambling is at the heart of our business. We are committed to player protection and prevention of underage gambling.
We strive to provide a safe and fun environment for entertainment, but we also acknowledge the risks attached to gambling. Gambling can be harmful if not controlled and become addictive. Gambling should not be considered a way to make money as there is always a risk of losing.
This page is dedicated to provide you information about the risks of developing a gambling problem, how you can gamble responsibly and give information about where you can find additional help and support should you or someone you know need it.
What is Gambling Addiction and how to recognise it
Before reading more about how to gamble responsible, we want you to be aware of some of the signs that are associated with problem gambling and gambling addiction:
- Gambling for more than you can afford to lose.
- Feeling guilty about gambling or what happends when gambling.
- Feeling the need to gamble with larger amounts of money in order to get the same feeling of excitement.
- Returning another day in order to try to win back money lost.
- Borrowing money or selling something in order to get money to gamble with.
- Gambling is causing you health problems, including stress and/or anxiety.
- People have critized your gambling or told you that you have a gambling problem, regardsless of whether you have thought it to be true or not.
- Money spent on gambling which should have been used for other expenses, leading to financial problems.
If you recognise yourself in any of the statements above, we recommend that you scroll further down where you can find contact details for help and support.
How to gamble responsibly
By gambling responsibly, you can continue to enjoy the games in a safe way. In order to gamble responsibly, we recommend the following:
- Gamble only as a pastime and for entertainment.
- Never borrow money to gamble with.
- Only gamble with money you know you can afford to lose without it affecting your other personal expenses.
- Setting a Deposit Limit and Login Limit equal to the time and money you can and want to spend on gambling.
- If you feel that gambling is not fun or you finding yourself to have gone over your budget, take a break.
- We recommend you do not gamble if you are under the influence of alchohol or other subtances.
- Do not gamble if you are suffering from depression or other mental conditions.
By being aware of how much time and money you spend on gambling, you can remain in control.
Account Limit options
By using our available limits you can make sure you stick to your gambling budget and avoid losing track of time, whilst still having fun. In order to view these tools, you simply need visit the Responsible Gambling page whilst logged in.
Deposit Limit
A deposit limit restricts the amount you can deposit into your account. You can choose an amount which best suits you to deposit per 24 hours, 7 days or within a month basis.
Loss Limit
A loss limit restricts the amount you can lose in your account. You can choose the amount you can lose per 24 hours, 7 days or within a month.
Need a break?
If you feel the need to take a short break from gambling with us, you can simply activate the "Break In Play" option which will allow you to freeze your account for one day, one week, one month, two months or three months. Once the break is over you will be able to log in to your account again.
In case you feel the need to take a longer break from your gambling, you can activate a Self-exclusion, for a period of either 6 months, 1 year or 5 years. Once the self-exclusion period has passed, you will be able to access your account again.
Looking for more information?
If you wish for assistance or have questions regarding responsible gambling you may contact our trained support staff at any time, available via Live Chat or email at support@on.swiper.com.
Should you however, feel that your gambling is having negative effects in your life, the organisations listed below can offer more information and help to persons suffering from Gambling Problems and Compulsive Gambling Addiction.
Self-Assessment Test
This self-assessment is based on the Canadian Problem Gambling Index. The higher your score, the greater the risk that your gambling is a problem:
* This information is not intended to be used for diagnosis, treatment, or referral services. Individuals should contact their personal physician and/or their local addiction or mental health agency for further information.
If your score indicates you might be at risk, please review the contact details below.
Connex Ontario
Connex Ontario can assist if you or someone you care about is looking for addiction and mental health treatment services information.
Website: Connexontario.ca
Phone number: +1 519-439-0174.
Centre for Addiction and Mental Health (CAMH)
CAMH offers support for people whose gambling or technology use is problematic, leading to difficulties in other parts of their lives.
Call Access CAMH: 416-535-8501, press 2
Responsible Gambling Council
The Responsible Gambling Council (RGC) is a respected, independent non-profit organization, committed to ensuring that gambling safeguards are in place, to promote the wellbeing of people and communities.
Website: responsiblegambling.org
Protection of Minors
It is prohibited to register and play on our site if you are under 19 years of age.
If you suspect or detect underaged gambling on our site, we strongly recommend that you contact our Customer Support at support@on.swiper.com and inform us immediately.
If you are currently living with a minor or a minor has access to any of the devices you currently use to access your online gambling websites, we recommend that you to take use of the tips below on how to ensure that minors are protected from accessing gambling websites:
- Do not allow minors to take use of devices where they can access any devices where they can be exposed to gambling content, without proper supervision.
- Do not allow any minors to participate or see you participate in any gambling activities.
- Do not leave a device unattended, on which you are logged into your gambling account.
- Ensure that you login details, personal details or financial information are stored in a safe place, where minors (or anyone else) cannot get ahold of.
- Inform minors about the harmful risks of participating in gambling activities.
- Take use of a parental software blocking system on devices which a minor has access to, such as NetNanny.
Below you can find different blocking softwares, which you can use in order to prevent minors or even yourself from accessing online gambling websites.
Blocking Software
If you are currently experiencing problem gambling, and having a difficult time refraining yourself in registering new accounts, we strongly recommend checking out the websites below that offer blocking software and systems, which can help you avoid accessing online gambling websites.
Gamban
www.gamban.com (Mac OS X, Windows, Android and iOS)
Gamblock
www.gamblock.com (Windows computers and Android phones)
Betfilter
www.betfilter.com (Windows, Mac, Android and iOS)
NetNanny
www.netnanny.com – Netnanny is a general blocking software and has capability on Windows computers, ioS, and Android phones.
Are you affected by someone else's gambling?
The harmful effects a gambling problem can have on a person are many, including financial and psychological problems - but it is important to also acknowledge, the harmful effects it can have on family and friends. If you are suspecting that someone close to you is suffering from a gambling addiction, we recommend you review the contact details to help-organisations above.
Game Fairness
We always strive to provide a safe environment for online entertainment and can assure you that our Casino is fair.
The games in our Casino are provided by third party certified provider and use a Random Number generator (RNG), which ensures all results are randomised and cannot be subject to any manipulation.
As the games are completely random; an outcome can never be predicted. Therefore, you should only play for amounts you can afford and feel completely comfortable with. Every game round is unique, and the chances of winning does not increase the more you play as you get an entirely new chance with every spin.
In the game rules for each game, you can find information on the RTP (return to player), which is the percentage that determines the chances of winning.